Introduction
This Privacy Policy explains how RN IMPERIAL SERVICES LTD collects, uses, stores, and protects personal data when you use this website or contact us.
In the UK, privacy information should explain what personal data is collected, why it is used, the lawful basis for using it, who it is shared with, how long it is kept, and what rights individuals have.
Who We Are
RN IMPERIAL SERVICES LTD110 Carlton Avenue East
Wembley
Middlesex
United Kingdom
HA9 8LY
Email: contact@rnimperial.com
Phone: 0786 473 9781
For data protection purposes, RN IMPERIAL SERVICES LTD is the data controller of personal data collected through this website unless stated otherwise.
Personal Data We May Collect
We may collect:
- your name;
- company name;
- job title;
- email address;
- telephone number;
- postal address;
- enquiry details;
- correspondence records;
- billing details where relevant;
- website usage information;
- IP address;
- browser and device details;
- cookie and analytics data;
- any other information you choose to provide.
How We Collect Personal Data
We may collect personal data when you:
- fill in a contact form;
- send us an email;
- call us;
- request information;
- enquire about services;
- engage us for services;
- browse and interact with our website.
How We Use Personal Data
We may use personal data to:
- respond to enquiries;
- communicate with you;
- provide services;
- prepare quotations or proposals;
- manage business relationships;
- keep internal business records;
- process billing where relevant;
- improve our website and services;
- comply with legal obligations;
- send business updates or marketing communications where permitted by law.
Lawful Bases for Processing
Depending on the situation, we may rely on:
- contract, where processing is necessary to provide services or take steps before entering into an agreement;
- legitimate interests, where processing is necessary for normal business purposes and does not override your rights;
- legal obligation, where processing is required by law;
- consent, where consent is required, including for certain marketing activity and non-essential cookies. PECR sits alongside UK GDPR and the Data Protection Act in these areas.
Sharing Personal Data
We may share personal data with trusted third parties where necessary, including:
- IT and website service providers;
- hosting providers;
- analytics providers;
- payment or accounting providers where relevant;
- legal or professional advisers;
- regulators, authorities, or law enforcement where required by law.
We take reasonable steps to ensure third parties handle personal data appropriately.
International Transfers
Where personal data is transferred outside the UK, we will take reasonable steps to ensure that appropriate safeguards are in place where required by law.
Data Security
We take reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss, or disclosure.
However, no internet-based service can be guaranteed to be completely secure.
Data Retention
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including for legal, tax, accounting, regulatory, or business record requirements.
Your Rights
Subject to applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate data;
- request erasure of your personal data;
- request restriction of processing;
- object to processing;
- request transfer of your personal data where applicable;
- withdraw consent where consent is relied upon;
- complain to the Information Commissioner’s Office. The ICO is the UK regulator for data protection matters.
Marketing Communications
Where we send marketing communications, we will do so in accordance with applicable law.
You can opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or security of external websites.
Children
This website is not intended for children, and we do not knowingly collect personal data from children.
Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised date.
Contact Details
If you have any questions, please contact us directly:
RN IMPERIAL SERVICES LTD110 Carlton Avenue East
Wembley, Middlesex, HA9 8LY
United Kingdom
Email: contact@rnimperial.com
Phone: 0786 473 9781